FREQUENT TAX Q & A

Frequent Tax Questions & Answers

  1. When Are Tax Bills Mailed?
  2. When Are The Property Taxes Due?
  3. Are There Any Late Fees Imposed If The Taxes Are Not Paid On Time?
  4. What Method of Payment Can I Use to Pay My Property Taxes?
  5. My Check Bounced, What Happens Now?
  6. Do I Receive A Property Tax Bill If My Mortgage Company Pays My Taxes?
  7. What If I Paid My Taxes, and Later Discovered That My Mortgage Company Paid on the Same Tax Bill. Who Will Receive the Refund?
  8. Why Do I Have the Former Owner's Name On My Tax Bill?
  9. I Sold the Property, So Why Am I Still Receiving The Tax Bill?
  10. I Filed A valuation Protest at the County Assessor's Office and I Haven't Heard Anything. Do I Still Have to Pay my Property Taxes by December 10th?
  11. I Did Not File a Protest at the Assessor's Office But I Want To Protest My Taxes. What Do I Do?
  12. I Didn't Receive My Property Tax Bill and It Is Now Past The Delinquency Date; Do I Have to Pay the Delinquency Charges?
  13. How Much Money is the Treasurer's Office Responsible for Collecting in Property Taxes?
  14. How is the Collected Property Tax Money Distributed?
  15. Why Haven't I Received My Tax Bill?
  16. What If I Protest My Valuation, Do I Still Have to Pay My Taxes?
  17. I Closed My Business. Do I Still Have to Pay Taxes?
  18. Can Taxes Be Prorated?
  19. Why Did My Taxes Increase?
  20. Special Notice for Mobile Home Owners

When Are Tax Bills Mailed
Tax bills are mailed November 1 every year. It is the only notice that a taxpayer will receive with three coupons for 1st half, 2nd half and full amounts due.

Back to Top

When Are The Property Taxes Due?
The First Half Tax payment is due November 10 and becomes delinquent if not paid by December 10 (each year.) The second Half is due April 10 and becomes delinquent after May 10 (each year.)

Back to Top

Are There Any Late Fees Imposed If The Taxes Are Not Paid On Time?
Yes. Delinquency charges for property taxes are:
  • 1% of the base tax due per month for interest until paid.
  • 1% of the base tax due per month for penalty. Maximum penalty is 5%, minimum penalty is $5.00.


Back to Top

What Method of Payment Can I Use to Pay My Property Taxes?
  • By phone: 1-866-873-0944 (English & Spanish)
  • On Line Tax Payment: www.sandovalcountynm.gov/taxpayment
  • By Mail: PO Box 40; Bernalillo NM 87004
  • Checks should be made payable to the Sandoval County Treasurer; signed and have the property account number written on the check.
  • STO office: 1500 Idalia Rd; Building D; Bernalillo NM 87004


Back to Top

My Check Bounced, What Happens Now?
Your tax payment will be reversed and penalty and interest will accrue. An NSF fee of $25.00, or 5% of the check amount (whichever is greater), will be added to the unpaid balance.

Back to Top

Do I Receive A Property Tax Bill If My Mortgage Company Pays My Taxes?
Yes, every property owner in Sandoval County is mailed a property tax bill even if the property taxes are paid by the mortgage company. Your copy of the property tax bill indicates that your mortgage company has been billed.

Back to Top

What If I Paid My Taxes, and Later Discovered That My Mortgage Company Paid on the Same Tax Bill. Who Will Receive the Refund?
The policy of this office is to apply the first payment received for taxes due. If two payments are received for 1st half taxes, the first payment will be applied to the 1st half amount due, while the second payment will be posted against the 2nd half amount. Any subsequent payments will be returned to the party making the payment.

If we receive a payment from your mortgage company, and later return or refund that payment, you will have to contact your mortgage company for an adjustment.

The Treasurer’s Office will not reverse any tax payment unless a written request for refund is received within 60 days of payment. The request for refund must be submitted by the party who made the original payment, and refunds may not be assigned to another entity or individual. After 60 days, it is incumbent on the original payer to seek reimbursement from the property owner benefiting from the payment.

Back to Top

Why Do I Have the Former Owner's Name On My Tax Bill?
This occurs when the Notice of Value was sent to the former owner. The bill is mailed to the new owner, but shows the prior owner so we know who received the Notice of Value. Typically, you will see this when there is an ownership change between the mailing of the Notice of Value and the Tax Bill.

Back to Top

I Sold the Property, So Why Am I Still Receiving The Tax Bill?
  1. The new owner has not contacted the Assessor’s Office of the ownership change.
  2. Although a recorded instrument has been filed with the Clerk’s Office, there may not be a mailing address on the legal document for the new owner. Therefore, the Assessor’s Office cannot change ownership.
  3. If a title company was involved in the closing but there was no mailing address for the new owner, the Assessor’s Office will change the ownership and put the mailing address c/o the title company.
New owners are encouraged to contact the Assessor’s Office, and provide a current mailing address, immediately after filing the appropriate legal instruments with the Clerk’s Office.

Back to Top

I Filed A valuation Protest at the County Assessor's Office and I Haven't Heard Anything. Do I Still Have to Pay my Property Taxes by December 10th?
Check your tax bill to determine if the value of your property is correct. If not, according to State law, you must pay at least the amount of Tax due on the un-protested value of your property by December 10. The un-protested value is the amount that you thought your property should be valued when you completed your protest form. To determine how much tax you should pay on the un-protested value, contact the Treasurer's Office at 867-7581 to have your property taxes computed. The County recommends that you pay the 1st half amount due on the original bill. If your protest is approved, a new tax bill will be prepared with a new delinquency date and any overpayment will be refunded to you or applied to the 2nd half of your tax bill, whichever you choose. If the protest is not approved, you will already have paid the first half and will not owe delinquency charges. If you have only paid on the un-protested amount and your protest is disapproved, you will be liable for delinquency charges on the unpaid amount of taxes.

Back to Top

I Did Not File a Protest at the Assessor's Office But I Want To Protest My Taxes. What Do I Do?
According to State Law, 7-38-39 &-40 NMSA 1978, you must file a Claim for Refund in District Court no later than January 10th of the current tax year. PRIOR TO FILING YOU MUST PAY THE AMOUNT DUE ON YOUR PROPERTY TAX BILL.

Back to Top

I Didn't Receive My Property Tax Bill and It Is Now Past The Delinquency Date; Do I Have to Pay the Delinquency Charges?
Yes. According to 7-38-36 NMSA 1978, a taxpayer is still liable for taxes and any other associated charges even though a tax bill was not received. New Mexico is a self-rendering state, which means the property owner is responsible for the timely payment of all property taxes, regardless as to whether or not he received a tax bill. It is the property owner’s responsibility to ensure that property taxes are paid.

Back to Top

How Much Money is the Treasurer's Office Responsible for Collecting in Property Taxes?
The Treasurer’s Office was responsible for collecting $113, 035, 823.80 in tax year 2012.

Back to Top

How is the Collected Property Tax Money Distributed?
Where you live in Sandoval County determines which agencies are included on your property tax bill.

Back to Top

Why Haven't I Received My Tax Bill?
  1. We may not have your current mailing address on record. Property tax bills are mailed to the owner and address on record with the Assessor’s Office. Your tax bill may not be forwarded to your current address, if it has been more than 6 months since you moved or changed your mailing address. To update your address, please submit a change of address with the Sandoval County Assessor’s Office. Please note that any request for change of address must be submitted in writing, and include the signature of the property owner on record with the County Assessor.
  2. The change of address may have been received after tax bills were printed. In this case, the tax bill will be sent using your previous address, and may or may not be forwarded to your current address.
  3. A data entry error may have occurred, and we have an erroneous address on file. If you have not received your tax bill, please contact the Assessor’s Office to verify your mailing address, and the Treasurer’s Office for your tax bill information.
  4. Your tax bill, or change of address, may have been lost in the mail. The Treasurer’s Office receives large volumes of mail from property owners, and sends more than 100,000 tax bills to property owners all over the world. Invariably, some of this mail may not reach it’s intended destination, but we are always ready to assist you regardless of the cause.


Back to Top

What If I Protest My Valuation, Do I Still Have to Pay My Taxes?
According to state law, you must pay at least the amount due on the value not in dispute.

Back to Top

I Closed My Business. Do I Still Have to Pay Taxes?
If the business was in operation as of January 1st, you are responsible for taxes for the entire year. Contact the Assessor’s Office to have the business deleted from the tax roll.

Back to Top

Can Taxes Be Prorated?
No.

Back to Top

Why Did My Taxes Increase?
  1. The assessed value of your property may have increased. Check the assessed value on this year’s tax bill with the value given for prior years for a comparison.
  2. Your assessed value may have been adjusted between the mailing of the Notice of Value, and the mailing of the Tax Bill. If an adjustment was made, a corrected Notice of Value should have been mailed to the property owner. To verity this, compare the assessed values shown on the Tax Bill against the values shown on the last Notice of Value. If these values do not match, contact the Assessor’s Office for additional information.
  3. Your eligibility for exemptions or special district assessments may have changed. Check your tax bill to see if any exemptions or districts have been removed.
  4. The school district encompassing the property may have changed, resulting in a change in tax rate schedules used to compute taxes on your property.
  5. Increases in the tax rates (mil levy) used to compute your taxes. This is the most likely cause of tax increases, and if all the above items are the same, the only reason for an increase in taxes.


Back to Top

Special Notice for Mobile Home Owners
A mobile home property tax release may be obtained from the County Assessor upon payment of all applicable property taxes. This release is required for the transfer of a mobile home title, and for obtaining a mobile home moving permit. Personal checks will not be accepted for the purpose of obtaining a Property Tax Release. These payments must be submitted to the County Treasurer by cash, cashier’s check, money order, or credit card.

Back to Top